City Hall
1 Dr. Carlton B. Goodlett
Place
San Francisco, CA 94102-
4689
City and County of San Francisco
Legislation Details
File #:
Version:
1
050310
Name:
311 Customer Service Call Center
Status:
Type:
Hearing
Filed
File created:
In control:
2/22/2005
City Operations and Neighborhood Services
Committee
On agenda:
Final action:
4/4/2005
Enactment date:
Enactment #:
Title:
Hearing to review the City's efforts to improve customer service and establish a 311 Customer Service
Call Center, a single-toll-free number for citizens, businesses and visitors wishing to contact the City.
This hearing will also review the City's progress toward implementing a Customer Relationship
Management Initiative to connect department services to customers using technology and improved
processes.
Sponsors:
Bevan Dufty
Attachments:
Action By
Date
Action
Result
Ver.
RECEIVED AND ASSIGNED
President
2/22/2005
1
FILED
City Operations and Neighborhood
Services Committee
4/4/2005
1
Pass